Incidents reported on status page for Bonsai https://status.hellobonsai.com/ https://d1lppblt9t2x15.cloudfront.net/logos/1a69c15201126efd85fa61d88523f41b.png https://status.hellobonsai.com/ en https://status.hellobonsai.com/ Tue, 10 Jun 2025 19:06:59 +0000 https://status.hellobonsai.com/#6db86c9776089bc10215d77c8dd13e178b73dc37f8e89566f8a61c6f07d459e0 Application recovered https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 18:49:00 -0000 https://status.hellobonsai.com/incident/599967#d5d9e3c5740ffbf43c49629d85d93f6a37867a4a6fd46526c1cc968e4c1e13a4 The application is now stable following remediation efforts by our team. The issue originated with our platform partner, who have not yet implemented a full fix but are actively working on one. In the meantime, our team has taken steps to restore full functionality and has maintained our failover system in place to fallback on in case of future disruptions. We’re actively monitoring the system. Thank you for your patience and understanding. https://status.hellobonsai.com/ Tue, 10 Jun 2025 18:07:24 +0000 https://status.hellobonsai.com/#6db86c9776089bc10215d77c8dd13e178b73dc37f8e89566f8a61c6f07d459e0 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 18:00:56 +0000 https://status.hellobonsai.com/#071ea4c83ae767f55269687dfe198d1109eea3505ee621014a4a35adb5d24d3a Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 17:25:56 +0000 https://status.hellobonsai.com/#071ea4c83ae767f55269687dfe198d1109eea3505ee621014a4a35adb5d24d3a Application went down https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 16:00:00 -0000 https://status.hellobonsai.com/incident/599967#5a34efd7a77afc0b8da6d1d14bf018e644a72cba825f6078f4529223bc942f14 System is progressively recovering. Our platform partner, has restarted key systems and is actively monitoring the situation. While there were initial signs of recovery, some issues have resurfaced. They believe a recent configuration change may have triggered the problem and are working to reverse it. Safeguards are also being put in place to prevent this from happening again. In parallel, our team has readied third-party systems to provide redundant availability and minimize any further disruption in case of unavailability. https://status.hellobonsai.com/ Tue, 10 Jun 2025 14:33:14 +0000 https://status.hellobonsai.com/#99a6f316055d452958adebe3efb38ef73091971978724bf87749ff2a924f90a6 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 14:27:41 +0000 https://status.hellobonsai.com/#99a6f316055d452958adebe3efb38ef73091971978724bf87749ff2a924f90a6 Application went down https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 13:50:00 -0000 https://status.hellobonsai.com/incident/599967#8e7060e2fb3bf39081f6e93f9820210874f70c607484fc4c421de788c6ae103c Our third-party provider is actively working to restore functionality for selected enterprise customers, which should allow our services to come back online soon. In the meantime, our team is continuing to setup an alternative system to ensure access for our customers if the system becomes unavailable. We’ll keep you informed with any significant updates. Thank you for your continued patience and understanding. https://status.hellobonsai.com/ Tue, 10 Jun 2025 13:44:58 +0000 https://status.hellobonsai.com/#722d710a13756234a3993d0494ecaca72e092b9beee7ac63276f6888df7adf1f Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 13:30:56 +0000 https://status.hellobonsai.com/#722d710a13756234a3993d0494ecaca72e092b9beee7ac63276f6888df7adf1f Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 13:11:58 +0000 https://status.hellobonsai.com/#8d57d39a824751b1af9d13688afd9227e7fd594e65decc9d4b71220c66699873 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 13:06:26 +0000 https://status.hellobonsai.com/#8d57d39a824751b1af9d13688afd9227e7fd594e65decc9d4b71220c66699873 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 12:35:47 +0000 https://status.hellobonsai.com/#d82b03770ad570136851794e18fc6900f000895e276bcd27b05cabf7832e2f07 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 12:24:05 +0000 https://status.hellobonsai.com/#d82b03770ad570136851794e18fc6900f000895e276bcd27b05cabf7832e2f07 Application went down https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 11:47:00 -0000 https://status.hellobonsai.com/incident/599967#7140233041e178fe215bf6fcbc8bd7b03efb2f58edd1ced153420592236fd44c We’re currently continuing to experiencing a service slowdown due to a widespread outage at a third-party provider. This is impacting multiple major enterprise services globally, including Bonsai. The platform remains accessible and usable with some features experience slowness. Our engineering team is actively working to mitigate the issue. We will provide another update within 60 minutes or sooner if new information becomes available. We appreciate your patience and will continue to prioritize resolution. https://status.hellobonsai.com/ Tue, 10 Jun 2025 11:11:11 +0000 https://status.hellobonsai.com/#f702dfdb9a00ca8933b0eb1b46b04fc0e0db3a1cdb3116ec8a7e1b833cd05200 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 11:05:32 +0000 https://status.hellobonsai.com/#f702dfdb9a00ca8933b0eb1b46b04fc0e0db3a1cdb3116ec8a7e1b833cd05200 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 11:02:10 +0000 https://status.hellobonsai.com/#9439fe9bd2acd44536457c30af52b36c9171942128ed224a33b091f6b56344c8 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 10:41:51 +0000 https://status.hellobonsai.com/#9439fe9bd2acd44536457c30af52b36c9171942128ed224a33b091f6b56344c8 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 10:35:09 +0000 https://status.hellobonsai.com/#b60d77206ac4018d7bf57ec65d430e6be116a5cbd77b4caa7693368e4374df0a Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 10:12:15 +0000 https://status.hellobonsai.com/#b60d77206ac4018d7bf57ec65d430e6be116a5cbd77b4caa7693368e4374df0a Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 10:08:11 +0000 https://status.hellobonsai.com/#502a7ab1f97e9849a79dfea759150919e59ec5112cb1db60cd3f92576cdc6c5b Application recovered https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 10:04:00 -0000 https://status.hellobonsai.com/incident/599967#8e4a02a31f29fc405a5d686b2c41d34e629e689fa651054100be2d16aa569959 Our hosting provider has identified potential underlying issues and is working on a resolution. In parallel, our team is exploring mitigation options to restore service stability if the slowdown persists. We’ll continue to share updates as we make progress. Thank you for your continued patience. https://status.hellobonsai.com/ Tue, 10 Jun 2025 09:29:29 +0000 https://status.hellobonsai.com/#502a7ab1f97e9849a79dfea759150919e59ec5112cb1db60cd3f92576cdc6c5b Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 09:23:08 +0000 https://status.hellobonsai.com/#2046b1307185d0b62756b29f713eada45969cf19718d92831db651303dde6641 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 08:29:23 +0000 https://status.hellobonsai.com/#2046b1307185d0b62756b29f713eada45969cf19718d92831db651303dde6641 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 08:14:05 +0000 https://status.hellobonsai.com/#843d9a8416343b19c74452a1bbdf4ceab3a10d1d754e6c383f6f624f9aa84757 Application recovered https://status.hellobonsai.com/ Tue, 10 Jun 2025 08:05:48 +0000 https://status.hellobonsai.com/#843d9a8416343b19c74452a1bbdf4ceab3a10d1d754e6c383f6f624f9aa84757 Application went down https://status.hellobonsai.com/ Tue, 10 Jun 2025 07:44:04 +0000 https://status.hellobonsai.com/#ba218ea6f198760d309fe503bebb865009e2ba02a4ea9bb4a17caead57b7c37f Application recovered https://status.hellobonsai.com/incident/599967 Tue, 10 Jun 2025 07:39:00 -0000 https://status.hellobonsai.com/incident/599967#50414d098b84b05206c600b250f5f0c6c4712d13216f72bff2be78aa30ead229 We’re currently experiencing an issue with our hosting provider that is causing slowdown across the platform for some users in selected geographies. Our engineering team is actively monitoring the situation and preparing a potential resolution together with our partners. We’ll provide updates as we make progress. Thank you for your patience. https://status.hellobonsai.com/ Tue, 10 Jun 2025 07:20:24 +0000 https://status.hellobonsai.com/#ba218ea6f198760d309fe503bebb865009e2ba02a4ea9bb4a17caead57b7c37f Application went down https://status.hellobonsai.com/ Tue, 08 Apr 2025 13:59:58 +0000 https://status.hellobonsai.com/#21fba99359b7634654d0c33326733bb729f0461438e868d289d0826abedbc0fa Application recovered https://status.hellobonsai.com/ Tue, 08 Apr 2025 13:54:58 +0000 https://status.hellobonsai.com/#21fba99359b7634654d0c33326733bb729f0461438e868d289d0826abedbc0fa Application went down